Admin Burden Lifted. Claims Optimized. $14M in UI Tax Savings Realized.

How a multi-state healthcare employer reduced costs and reclaimed time with UC Alternative.

Client:

A leading provider of post-acute care services—including skilled nursing, home health, hospice, and therapy—employing approximately 13,000 team members across the southeastern U.S.

Challenge:

Poor service and lack of support from the vendor led to lost claims the company should have won—driving up UI tax rates unnecessarily.
To reverse rising costs and ease the internal burden, the company needed a partner with deeper expertise and a proactive approach to claims management.

Solution:

The client chose UC Alternative for our responsive, human-centered service and proven ability to reduce UI tax costs. By combining effective claims management with a strategic focus on tax rate reduction, we helped the client lower their unemployment tax burden and achieve meaningful savings.

Unlike transactional vendors focused on claim volume, UC Alternative offers a performance-based model that ties our fees directly to results. This outcomes-driven approach aligned with the client’s goals and delivered real savings from day one.

Outcome:

Since partnering with UC Alternative in 2015, the client has realized nearly $14 million in cumulative UI tax savings by consistently lowering their tax rate across three states

Savings reflect improved claims management and sustained rate reductions over a nine-year period.