Reduce your unemployment
claims costs by 40% or more

UC Alternative drives down your unemployment claim costs, reduces your UI tax rate, and takes the administrative burden off your shoulders.

Capture more savings

by winning more cases.

Pay the lowest possible
UI tax rate you qualify for.

Spend less time managing
unemployment claims.

Reimagine how low your unemployment claims costs could be

With regulations evolving and operating expenses rising, it’s never been more challenging to manage your unemployment claims efficiently and keep claims costs down. You can’t afford to spend more time or money on claims than necessary—and with UC Alternative as your partner, you’ll save on both fronts.

UC Alternative brings the insight, expertise, and knowledge of unemployment law to help you achieve significant claims savings. We uncover your true unemployment costs, including the cost of each type of claim lost by location. Then we apply our proven processes and deep expertise to reduce those expenses, appeal invalid claims successfully, and help you achieve the lowest possible UI tax rate—often far below the average rate for your industry, in your state. For companies with a sizable workforce, reducing the UI tax rate can translate to millions of dollars in savings.

Our clients see their unemployment costs drop by 40% or more, resulting in many clients reaching their minimum UI tax rate. We deliver these exceptional results by approaching each claim as a winnable opportunity, focusing on two critical measures: the cost of claims lost (by type), and your UI tax rate. Our process wins more claims upfront, reducing the need for appeals and saving your team valuable time. And we deliver insightful reports that reveal how your claims costs compare to peer companies in your industry, by state, so you know where and how you can improve to reap more savings.

– OUR BELIEFS –

Pay for claims results, not claims volume

Many providers charge a flat fee per claim processed, creating no incentive to improve your success percentage or reduce your UI tax rate.

UC Alternative is different: We’re compensated to outperform.

Our unique performance-based fee structure ensures we have a strong incentive to accurately forecast how much we can reduce your claims costs and your UI tax rate, then apply the most effective strategies to realize those improvements and drive unmatched savings to the bottom line. We take ownership of the process and handle your unemployment claims with a specific goal in mind: to help you win the claim, so you can achieve a better claim experience rating and ultimately a lower UI tax rate, aiming to reduce it to below your industry’s average, by state.

To achieve better performance, UC Alternative takes a proven approach to driving down your UI tax rate to the lowest rate possible for each of your locations. Our unemployment tax specialists will:

Compare what your UI tax rates are now

vs what they could be, on a state-by-state basis

Establish UI tax rate

savings goals that help you evaluate program performance

Help you take advantage

of making voluntary contributions

Analyze and recommend

joint accounts where allowed

Identify and report

on fraudulent unemployment claims and help you secure timely reversals

Verify new tax

rates for correctness

Identify the hidden

value of tax rates in cases of mergers, acquisitions, or reorganizations

You’ll always know how your UI tax rate is trending and how your unemployment claims program is performing overall, through our easy-to-use portal. The portal gives you access to data dashboards that make it easy to track how your UI tax rate is declining, how it compares to industry averages, and all the savings generated by your tax rate reduction. You can also track and monitor unemployment claims activity and savings realized across the enterprise and by location, for full visibility into your program’s performance.

Because we’re incentivized to deliver better results, you can be sure we’ll be persistent and tenacious to win more claims on your behalf and optimize your UI tax rate. We also analyze and track how that rate is trending and continually look for ways to drive it down further.

– SAVINGS –

Start reaping unemployment savings like these

$4.8 Million

Cumulative tax savings achieved by driving down UI tax rate from 1.7% to 0.5% in three years for a company with 9,000 employees.

$4.2 Million

Cumulative tax savings achieved by reducing UI tax rate from 1.8% to 0.1% in three years for a company with 6,000 employees.

$900,000

Cumulative savings achieved by reducing unemployment claim costs over four years for a company with 4,100 employees.

– LET US REPRESENT YOU –

Spend less time managing claims by shifting the burden to us

We know that most HR departments are struggling to handle more work with leaner staffs. By taking on the administrative work for you and leveraging our highly streamlined processes, we can handle a high volume of unemployment claims promptly, efficiently, and in full compliance. And because we help you establish the most efficient internal processes around unemployment claims, you’ll find it much faster and easier to collect and submit the required separation information and keep the process moving effortlessly.

Working as an extension of your team, we obtain power of attorney to represent your organization with each state in which you operate and keep current on changing state-specific regulations to maintain compliance. Our systems diligently track outstanding claims to ensure our team stays on top of open items, and our claims analysts make timely contact to gather separation information whenever we receive a new notice, assuring we meet crucial deadlines.

From carefully reviewing claim notices, to confirming all information is complete and all supporting documentation provided, to formulating a winning response that leverages our expertise and submitting it electronically through the State Information Data Exchange System (SIDES), UC Alternative does everything it takes to craft a strong case, win more claims upfront, and reduce appeals. We even set you up for success long before a claim is filed, encouraging all your locations to consult with us before discharging an employee to ensure they follow required procedures. And in the event that you need to appeal, our highly effective appeal process blueprint ensures your witnesses are fully prepared to defend the case.

Employee files for unemployment with the state

State issues claim notice to UC Alternative electronically through SIDES

UC Alternative requests separation information from your company

You submit information and documentation through our secure, easy-to-use portal, and we review it for completeness

UC Alternative obtains more details on any terminations with cause to ensure you’ve selected the proper reason and formulates a winning response and submits it through SIDES

State issues a ruling on the claim

UC Alternative recommends whether to appeal the decision

UC Alternative prepares and files an appeal with the state

UC Alternative thoroughly prepares your witnesses to make successful hearing arguments

If needed, UC Alternative recommends whether to proceed to the board of appeals

– GET TO KNOW UC ALTERNATIVE –

Experience exceptional service, every step of the way

As your trusted partner, UC Alternative is just as committed to your financial and operational success as you. Our knowledgeable, responsive professionals demonstrate that commitment every day by delivering the exceptional service experience your business deserves.

UC Alternative navigates the complexities of the claims process on your behalf, customizing our program and your target savings goal to achieve the best outcomes and make the greatest business impact. We tailor our proprietary guidance questions to the specific circumstances of each separation case and train your staff to follow the policies and procedures that help us process your claims accurately and timely.

You’ll always have a wealth of actionable insights at your fingertips, thanks to the data dashboards on our portal. Along with valuable data about your UI tax rate trends and claims activity, our dashboards provide data on your quarterly benefit charges, annual benefit charge trends, number of claims won/pending/lost, and hearing win rate. We even review your benefit charge statements for accuracy, ensuring you don’t pay erroneous charges and coordinating reversals if needed. And to help you combat unemployment claims fraud, we identify and report on fraudulent claims, then help you secure timely reversals.

If you have questions about your program or need help, our highly knowledgeable and responsive support team is just a call or email away.

– CUSTOMER PORTAL –
Claims Activity
The portal dashboard presents a detailed breakdown of unemployment claims and claimants across different years, categorizing them into pending, won, and lost cases, accompanied by a visual representation of claim outcomes. The distinguishing feature of this dashboard lies in its focus on results rather than just process efficiency. Referred to as “Results Oriented,” the UI system dashboard tracks unique claims data to provide insights into the performance of clients’ unemployment programs, identifying areas for improvement and showcasing achieved savings. The service philosophy underscores the belief that all unemployment costs can be managed and controlled through proper consultation, monitoring, and compliance.
– CUSTOMER PORTAL –
UI Tax Rate Analysis
The portal provides a historical overview of Unemployment Insurance tax rates, juxtaposing it with the inception of the partnership with UC Alternative. This platform facilitates ongoing monitoring of tax rates, offering comparisons to industry benchmarks for evaluation. UC Alternative distinguishes itself through its approach to unemployment claims and tax management, conducting annual analyses of clients’ tax rates and strategizing to achieve the most competitive rates within their respective industries and states. Their mission focuses on assisting clients in winning more unemployment claims while realizing substantial tax savings.
– CUSTOMER PORTAL –
UI Tax Rate Analysis
The portal provides a historical overview of Unemployment Insurance tax rates, juxtaposing it with the inception of the partnership with UC Alternative. This platform facilitates ongoing monitoring of tax rates, offering comparisons to industry benchmarks for evaluation. UC Alternative distinguishes itself through its approach to unemployment claims and tax management, conducting annual analyses of clients’ tax rates and strategizing to achieve the most competitive rates within their respective industries and states. Their mission focuses on assisting clients in winning more unemployment claims while realizing substantial tax savings.
– REVIEWS –

See What Our Clients Have To Say

UC Alternative can help you achieve the equally important goals of driving down unemployment costs and handling claims efficiently.

I’ve had a tremendous experience with UCA. They work tirelessly to not only deliver against our goals, but do so with excellence across the board.

HR Shared Services, Director

From an operational perspective, UC Alternative customized approach meets our needs. They go the extra mile for us.

HR, Vice President