Strategic Unemployment Claims Management Drives $14M+ in UI Tax Savings
UC Alternative’s strategic, performance-based model enabled this client to unlock multi-million-dollar savings while freeing up internal resources and gaining peace of mind.
Client:
Multi-State Skilled Nursing, Therapy & Rehabilitation Services provider.
Challenge:
Operating nearly 50 facilities across multiple states, this healthcare provider delivers skilled nursing, memory care, and therapy services in an increasingly competitive labor market. While striving to deliver exceptional care, they also faced rising workforce costs, high turnover, and complex state-specific unemployment insurance (UI) regulations.
Internally, the teams lacked the specialized expertise and capacity to manage unemployment claims effectively, especially across jurisdictions. The client also lacked visibility into the true cost drivers behind their escalating UI tax burden, with particular focus on two key states.
To address this, they needed a proactive partner to do more than just process claims, they needed a strategic advisor with proven results in reducing UI tax liabilities.
Solution:
After evaluating multiple providers, the client chose UC Alternative for three key reasons:
- Strategic Tax Focus: Beyond claims handling, UC Alternative brings deep tax optimization expertise.
- High-Touch Service: The team offered responsive, human-centric support tailored to the client’s needs.
- Performance-Based Model: Unlike vendors focused on claim volume, UC Alternative ties its fees to measurable client savings.
Our disciplined, partnership-driven approach emphasized both claims integrity and UI rate strategy, enabling the client to actively reduce their tax rates, not just react to claims.
Outcome:
The client saved over $14.3 million in cumulative UI tax savings across two states since the partnership began in 2013. These savings were achieved through a sustained focus on effective claims defense and year-over-year tax rate management with savings beginning in 2014 and continuing through 2024.
Savings reflect improved claims management and sustained rate reductions over a ten-year period.
Year-Over-Year Client Tax Savings by State
Cumulative Savings:
State 1: $13,394,896
State 2: $995,832
Client Tax Savings vs Industry Average
Cumulative savings: $13,394,896
Client Tax Savings vs Industry Average
Cumulative savings: $995,832
While the client has chosen to remain anonymous, the results shared reflect real outcomes achieved through UC Alternative’s Unemployment Claims Management and Tax Optimization solution. For questions or additional details, please contact us.
